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LIFELINE is the name that Age Concern calls its welfare section.

  • The Lifeline volunteers make home visits and carry out in depth assessments, to ascertain the help required.
  • They advise on where to get nursing care, Liaise with Social Services, and through the Befriending Service match volunteers to beneficiaries to give support with shopping and friendship.
  • Give advice on care aids and information about residential care homes.
  • To give peace of mind, we have a Keep in Touch scheme, where a volunteer will ring each morning to check on the welfare of the client.
  • Through an outside company we provide personal alarms.
  • A team of volunteers visit a residential care home every Friday afternoon.
  • The Lifeline team also organizes a monthly Luncheon Club for beneficiaries.